We all know what it takes to fix a burst smartphone in India.  It takes multiple trips to reach authorized service center and you have to spend a couple of bucks in multiple trips to find your phone repaired.  Apart from these what if you don’t have time to go to those authorized service centers?  This market gap between consumer requirements and service delivery is what JustLikeNew. in, India’s premier smartphone repair service network is looking to eliminate with its wide array of consumer-centric solutions.

However, verifiability and trust are not the only benefits that JustLikeNew brings in for the consumer. The platform also offers features such as free home pickup and drop, standby mobile and two-day repair to enhance ease-of-use, value-addition and service standardization.  Moreover, with a 90-day after inspection and repair warranty, JustLikeNew ensures that its users are assured of high-quality service fulfillment.  The company is presently operating in Delhi-NCR, Bangalore, and Hyderabad, and also offers services across India through its strategic partnership with a 3PL.


Speaking on the announcement, Rahul Agarwal, Co-founder & COO, JustLikeNew.in, said, “Despite being a highly lucrative market segment, the smartphone after-sales servicing and maintenance industry in India is extremely fragmented and unreliable. This fragmentation is what we are actively trying to eliminate through JustLikeNew.in. We are confident that through our tech-enabled platform, we will be able to foster trust amongst the country’s consumers and deliver effective smartphone repair and servicing solutions to meet their device maintenance requirements.”

“We are not just addressing the symptoms, but are also eliminating the market gaps at the very core. The end-goal is to develop a comprehensive country-wide service and repair network that will allow smartphone owners to get their devices fixed without compromising on either the convenience or value-for-money aspects,” adds Rahul.

How it Works

JustLikeNew is also currently working in the B2B segment through partnerships with Uber, Ola, Swiggy and Qualcomm for smartphone servicing.  JustLikeNew will be looking to extend its physical presence in three more cities by December 2016 and will also diversify its service offerings by venturing into Buy Back, Insurance & Refurbished Sales in the near future.


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